Looking for a Smile.io Alternative for WooCommerce?
Smile.io does not support WooCommerce. Its own help center lists Shopify, Shopify Plus, Shopify POS and BigCommerce as the only supported platforms. If your store runs on WooCommerce, kind loyalty is built specifically for it, with a hosted architecture and a native Klaviyo integration.
Smile.io's own documentation, checked directly
| Platform | Supported by Smile.io |
|---|---|
| Shopify | Yes |
| Shopify Plus | Yes |
| Shopify POS | Yes |
| BigCommerce | Yes |
| WooCommerce | No |
This is not a case of WooCommerce merchants getting a stripped-down version of Smile; there is no version of Smile for WooCommerce to strip down. A WooCommerce store cannot install it, official app or otherwise. If you found this page searching for a Smile.io alternative because you tried to add it to a WooCommerce store and could not, that is expected, not a bug on your end.
A loyalty program that actually runs on your store
kind loyalty is hosted infrastructure with a thin WooCommerce connector plugin. Points, campaigns and expiry run off your WordPress install, so a quiet server, a plugin conflict or a WordPress update cannot break the program the way it can with a plugin-run loyalty tool.
How the hosted model worksKlaviyo, natively
kind loyalty sends 7 distinct Klaviyo metrics, Points Earned, Points Redeemed, Points Revoked, Points Expired, Reward Unlocked, Points Milestone and Program Joined, each its own flow trigger. No single "points updated" event to filter with a trigger split.
The full Klaviyo referenceWhat kind loyalty does not do
This page is about platform availability, not a claim that kind loyalty matches every feature Smile.io has built for Shopify over the years. If tiered VIP programs, referrals or gamified badges decide your purchase, say so and look elsewhere; it is cheaper to know that now.
- No VIP tiers
- No referral program
- No points for reviews
- No birthday rewards
- WooCommerce only for now
- Monthly billing only
Every feature on every plan. Only order volume differs.
- Free: Free · 200 orders / month
- Start: 29 EUR · 750 orders / month
- Grow: 129 EUR · 2,500 orders / month
- Scale: 299 EUR · 10,000 orders / month
- Enterprise: On request · Above 10,000 orders / month
Free up to 200 orders a month, every feature included, no credit card. Above your plan limit, points keep accruing; kind loyalty warns you rather than switching the program off.
Full plan detailsSmile.io and WooCommerce, answered
Does Smile.io work with WooCommerce?
No. According to Smile’s own help center, Smile supports Shopify, Shopify Plus, Shopify POS and BigCommerce only. There is no WooCommerce integration, official or otherwise, so a WooCommerce store cannot install or run Smile at all.
What is the closest Smile.io alternative for WooCommerce?
Since Smile is not available on WooCommerce, the honest comparison is not feature-for-feature; it is finding a WooCommerce-native loyalty tool in the first place. kind loyalty is built specifically for WooCommerce, with a hosted architecture and a native Klaviyo integration sending seven distinct metrics rather than one generic event.
Why does Smile.io not support WooCommerce?
That is a decision only Smile can explain; this site cannot speak to their roadmap. What is verifiable is the current state of their supported-platforms documentation, which lists Shopify, Shopify Plus, Shopify POS and BigCommerce, with WooCommerce absent.
Is kind loyalty a Shopify app too?
Not yet. kind loyalty is built for WooCommerce today, with Shopify and Omnisend support planned. If you run stores on both WooCommerce and Shopify, kind loyalty currently only covers the WooCommerce side.
Try the WooCommerce-native alternative
Free up to 200 orders a month, every feature included, no credit card. Live in under ten minutes.
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