The plugin is a connector. The program runs somewhere else.

Most loyalty tools for WooCommerce are plugins running inside your WordPress install, so they depend on hooks, on other plugins behaving, and on WP-Cron firing. A core or WooCommerce update can change any of that, and the failure is usually silent. kind loyalty runs the program outside WordPress, so an update cannot change how points are calculated.

Three things: it forwards completed orders to us, it renders the customer widget, and it applies the coupons that rewards generate. It does not calculate points, run campaigns, or schedule expiry. That is deliberate, because those are the parts that break when they live on a shared host.

Under ten minutes: create an account, install the plugin, paste your API key, set your earn rate, publish. There is no credit card, no demo call, and no onboarding queue. Points start accruing on the next completed order.

A rolling twelve month clock counted from last activity, not a fixed clock from when each point was earned. Anyone who buys at least once a year never loses a balance. It is configurable and off by default, so nothing expires unless you choose to turn it on.

The ledger is append only, so nothing is ever deleted and every balance traces back to the entries that produced it. Both the balances and the full ledger export to CSV at any time, never restricted, so you can hold your own copy whenever you want one.