Customer and points CSV
Current balances for every customer, exportable on demand.
Full activity ledger
Every entry that ever produced or reduced a balance, exportable separately.
Export is a right here, not a retention lever
A blocked account for non payment does not lock you out of your own customer data. The export links live on the paywall screen itself, so leaving is never harder than it needs to be.
Data export, answered
Can I export my WooCommerce loyalty data?
Yes, at any time: customer and points balances as CSV, and the full activity ledger as a separate export. Neither requires contacting support.
Is export restricted if my account is blocked for non payment?
No. The download links for both exports sit on the paywall screen itself, so a billing issue never becomes a reason you cannot get your own data.
What is in the full ledger export, versus the balance export?
The balance export is the current state: what each customer has now. The ledger export is every entry that ever produced or reduced a balance, so you can reconstruct how any customer arrived at their current number.
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